The Manager as Coach: An Organizational Perspective
“Leaders are the single most important element in the success or failure of any organization”
If there is one thing we should be able to agree on today with respect to organizations it should be the statement above.Over the last number of years we have experienced all kinds of changes to improve how organizations can increase speed and productivity, innovate, create change, and engage employees. In the 1990’s technology was going to forever change the world of work by creating the four day work week, the elimination of front-line and middle management with self-managing teams was going to increase productivity and employee commitment, and globalization was going to open the world to new frontiers for the Canadian worker where we as a society would never again be destined to do menial work.Well, as I’m sure you know, many of these expectations have not come to fruition and as a result, people are working longer hours, front line and middle managers are in greater need now than ever before, Canadian unemployment still remains high and employee engagement is now one of the key initiatives for many companies.
