C Burt
& Associates

"We recently used C Burt & Associates for a team building off site with our Helpdesk team. With a long-tenured team, we had lots of history to dig through and discuss. The goal was to deal with challenges within the team and have them own and craft a vision and action plan that took their support work to an increased level of quality during a time of tremendous role change that the management team was driving.

Caren crafted a plan that met this need and then facilitated a wonderful session that was cathartic, focused and incredibly effective. We truly are a different team after this meeting! She solicited survey data from the team to discuss all issues and perspectives. By aggregating results first and then asking for each individual's commentary on that aggregate view, we experienced an interpersonal level of sharing and reflection we could not have achieved on our own.

Caren leveraged her knack for timely, insightful questions to peel back all the issue layers that preserved everyone's dignity and respect during the discussion. C Burt & Associates were critical to making what could have been a negative session into a very positive and constructive session. Caren's efforts and expertise have started us down a path of renewable and improvement that we could have only dreamt was possible."

– Derek Moore
AVP, Collections & Recoveries
Canadian Tire Bank

"...Caren crafted a plan that met this need and then facilitated a wonderful session that was cathartic, focused and incredibly effective."

"Caren's coaching has identified ways to focus on my core strengths and untapped potential and work towards having balance between work and home life. I was not a person that would seek out help but I'm glad I did – at a critical point in my life, Caren provided me with insight and guidance I needed helping me to grow as a person personally and professionally. She's helping me pave the road for future success. Thanks Caren!"

– Michael J. Gallardo
Assistant Executive Director
Pipe Line Contractors Association of Canada

"...She encourages me to build on my God given talents. I trust her."

"It is hard for me to put into words how much I have benefited from Caren's coaching. In my crazy work life I look forward to our coaching sessions where it is safe for me to be myself, she doesn't judge me or my ideas. She challenges me in a gentle but firm kind of way, doesn't let me off the hook.

If I am headed down a destructive path she will call me on it and sometimes suggest a more successful approach. She encourages me to build on my God given talents. I trust her. She is teaching me to successfully implement change. (by asking open questions) When we are finished with a coaching session I usually feel refreshed, confident and competent. I also feel like I can share anything with her and that is freeing."

– Christine Leonard
Director
Tabor Manor

"Kraun has worked extensively with Caren over the past several months developing our corporate strategic plan as well as a company evaluation system. Her knowledge of business and her expertise in HR related issues has been a huge benefit and very much appreciated. Caren is pleasant to deal with and is an excellent resource for anyone working through strategic planning or HR issues. We would highly recommend her!

– Kevin Krause
President of Kraun Electric

"Caren's coaching has identified ways to focus on my core strengths and untapped potential and work towards having balance between work and home life. I was not a person that would seek out help but I'm glad I did – at a critical point in my life, Caren provided me with insight and guidance I needed helping me to grow as a person personally and professionally. She's helping me pave the road for future success. Thanks Caren!"

Customer


Caren is a thoughtful and insightful facilitator and coach. She has a wonderful manner that is effective at helping you self discover the root of an issue, and how to move forward.

Marcey Saunders, Director of HR, Henry Schein


Caren's Five Disfunctions workshop provided a unique opportunity to learn the valuable concepts within the book, and to explore these concepts relative to my own work experiences, and to the experiences of those around the table. Through rich conversation, you gain a true understanding of how the concepts impact team development, and incredible ideas on how to implement within your own environment.

Customer